Device Registration ((free)) — Secugen

Do not scratch the scanning surface with pens, rings, or sharp objects. A scratched prism can lead to failed fingerprint matches.

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Use the Init functionality directly in the SecuGen RD Service app. Key Maintenance & Troubleshooting Check Device Status - SecuGen India

Required to validate the device token with the management server.

The primary objective was to enroll all SecuGen hardware into the central biometric management system to ensure: secugen device registration

Use the Activate Device function within the RD Client tool .

Complete Guide to SecuGen Device Registration: Setup, Troubleshooting, and Best Practices

Like its Remote Desktop counterpart, this plugin is not designed to start an ICA session—users must first connect using normal authentication methods.

If your device is not automatically recognized, follow these steps: Do not scratch the scanning surface with pens,

Connect your SecuGen device to a USB port (preferably a USB 2.0 port for older models).

This guide covers the fundamentals that apply to both scenarios, ensuring your hardware is correctly identified by your operating system and ready for action.

To ensure successful registration, you must have the correct drivers and software installed on your operating system. Drivers - SecuGen

Open Device Manager , right-click the SecuGen device, and select Uninstall Device . Unplug the scanner, restart your computer, reinstall the latest drivers fresh, and plug the scanner back in. 5. Maintenance and Best Practices for Longevity Key Maintenance & Troubleshooting Check Device Status -

SecuGen devices can also be registered on Android smartphones and tablets for mobile banking or field verification. Open the .

While the Hamster Pro 20 is the officially certified Registered Device, SecuGen supports a range of readers across its SDKs and plugins, including the Hamster Air (contactless), Hamster Pro 10, and others.

Before the device can communicate with registration servers, specific software layers must be installed on the host system (Windows, Android, or Linux). : Install the SecuGen WBF Drivers or Legacy drivers for older Windows versions. RD Service Application : Download the latest RD Service binaries from the SecuGen India Download Portal . Run the executable with Administrator privileges. Connectivity Requirements