Ensure the USB-CCN converter is unplugged from the computer before running the installer.
Technicians often need to test physical components, such as a compressor or a fan relay.
View current controller status and configuration data immediately. Carrier Network Service Tool V Manual
Windows 10 or Windows 11 (32-bit or 64-bit).
Capture trending data over time to analyze intermittent system anomalies. Hardware and Interface Requirements Ensure the USB-CCN converter is unplugged from the
NST V is a legacy tool. Carrier has largely moved on to web-based GUIs.
The tool provides a comprehensive environment for managing CCN devices, including: Windows 10 or Windows 11 (32-bit or 64-bit)
: The software is compatible with Windows 2000, XP Professional, Vista Business, and Windows 7/10 (32/64-bit versions).
If NSTV fails to connect or communicate with the CCN network, utilize the following systematic troubleshooting procedure: Potential Cause Corrective Action Incorrect COM Port Selection
The Service Tool V provides an "Alarm Manager" that retrieves the internal fault log of a controller. This is essential for identifying intermittent failures that may not be active during the site visit. Troubleshooting Common Connection Issues