If your Hi Sharp surveillance unit was recently installed, initialized for the first time, or recently undergone a complete hardware factory reset, it may still be using its default login credentials.
| Problem | Solution | | :--- | :--- | | | Try all three default passwords ( 44444 , 123456 , 11111 ). Ensure you are using the Admin account. Try logging in via the DVR's web interface by entering the IP address into a browser. Reset via USB firmware update using the adwsws password trick. If none work, contact your supplier or Hi-Sharp support. | | Forgot password for remote access | The remote username and password may be different from the local DVR password. Try to reset them via the DVR's local menu (if you can access it) or use the date-based password generator tool (CCTV Super Password). You may also need to reset the DVR to factory defaults and reconfigure your network settings. | | Reset button not working | Ensure you are pressing and holding the reset button for a full 10-15 seconds while the device is powered on. Try using a different tool to press the button. If still unresponsive, use the date-based password generator app . | | Stuck on login screen | Check the video cable connections. Power cycle the DVR by unplugging it for 30 seconds and plugging it back in. Try a different monitor to rule out a display issue. If the DVR is powered on but the screen is blank, try connecting via the web interface . |
If your DVR is offline, not connected to an app, and technical support is unavailable, you can manually short-circuit the motherboard to force a factory reset. Step-by-Step Hardware Reset:
Getting locked out of your surveillance system can happen to anyone. If you are facing a locked screen on your security system, this guide provides the exact steps needed to resolve a issue and regain access to your security video feed. 1. Try Default Factory Credentials First
Release the button and wait for the DVR to restart.
Here are two methods to reset your Hi Sharp DVR password:
Release the button once the unit beeps or restarts. The system should revert to factory settings, allowing you to create a new password. 3. "Forgot Password" & Dynamic Code
They will provide a temporary password. Once you log in, go to Settings > User to set a permanent new password immediately. 2. Common Default Passwords (Legacy Models)