Ensure the user account has "Full Control" over the folder containing the configuration file. đź“ž When to Contact Support If local fixes fail, the issue may be on the server side:
The error message usually signals a mismatch between your local software setup and the TecDoc data supply . This often occurs during installation, data updates, or when moving the database to a new server. Direct Troubleshooting Steps
If an update was interrupted, your local data files might be corrupted. tecdoc loading data failed check the configuration file
⚠️ the "Copy as path" option from Windows Explorer. Instead, type the path manually to avoid hidden spaces and formatting characters.
This public link is valid for 7 days and shares a thread, including any personal information you added. This link or copies made by others cannot be deleted. If you share with third parties, their policies apply. Can’t copy the link right now. Try again later. Ensure the user account has "Full Control" over
Here is a quick guide to understanding why this happens and how to fix it. The Root Causes Broken Path Links: The configuration file ( tecdoc.ini
Clear the Cache or Temp folders inside the TecDoc directory. Direct Troubleshooting Steps If an update was interrupted,
Did this error happen ?
Power failures are a primary cause of file corruption. Connect your database servers and critical workstations to an Uninterruptible Power Supply (UPS).
: Open your TecDoc installation directory and find Program\configfile.xml .
<BDFConfiguration> <DataPaths> <string>C:\tecdoc2020q1\Data</string> <string>C:\tecdoc2020q1\Media</string> </DataPaths> </BDFConfiguration>